Knotty Knitters is committed to delivering your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through FedEx/DTDC.
How the delivery charge is calculated for multiple units?
The shipping charge is Rs.100/- flat for orders below the value of Rs.5000/- . Above that, the shipping is free
Our prices are all-inclusive of taxes such as GST and OCTROI (only for the state of Maharashtra)
How long does it take for an order to arrive?
Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 8 to 10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-8744998522 or email us at email@example.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
*Shipping through the website is only within India. We do ship international however orders are not placed via the website. You can select items and mail it to us on firstname.lastname@example.org or even WhatsApp at +91-7900988887 to enquire everything about shipping charges etc. We shall process your order from our end.
Payments are done through net banking/western union or PayPal*